Voted Favorite Plumber — And We Owe It All to You
We've got some good news to share, and honestly, it belongs to you as much as it does to us: 3rd Rock Plumbing was just named Favorite Plumber in this year's Hickory Daily Record's Best of Catawba Valley contest for our region.
"Favorite" is the runner-up title and we're not going to pretend we wouldn't have loved to hear "first," but we also know exactly what this award actually measures: it's a popularity contest decided by real people in our community, voting for the plumber they trust enough to recommend. That means more to us than any plaque could say on its own.
So before we do anything else, THANK YOU. For 17+ years, you've called us when a pipe burst at the worst possible time, trusted us in your home while you weren't there, referred us to your neighbors, and taken the time to leave a review after the job was done. None of that happens by accident, and none of it happens without you.
Why We Think You Voted us Favorite Plumber
We didn't win this by being the loudest name in town. We won it the way most small businesses build a good reputation: one job, one household, one referral at a time. Here's what that's looked like in practice.
We show up, and we show up on time. Reliability sounds like a small thing until you're the one waiting around for a no-show. Customers tell us again and again that our techs call ahead, arrive when they say they will, and treat the visit like it matters, because it does.
We explain what's actually going on. A plumbing problem is stressful enough without also feeling confused about what's being fixed and why. Our team walks you through the diagnosis, the options, and the cost before any work starts. No surprises, no pressure.
We treat your home like it's ours. That means respecting your space, cleaning up after the job, and not cutting corners just because you can't see behind the wall.
We're licensed, insured, and we stand behind the work. Whether it's a same-day repair or a full re-pipe, you're getting a job that's done to code and built to last, not just patched to get us out the door.
A Word (Or a Few Hundred) From You
We could tell you all day that we're reliable and thorough, but we'd rather let the people who've actually had us in their homes say it:
"This company always answers the phone and sends help quickly. I highly recommend Third Rock Plumbing! Everyone I have dealt with over the years has been a true professional." — Leigh A.
"The high degree of confidence they provided put us at ease and we went ahead with the work. The job was completed quickly, successfully and we are very pleased." — Patty & Mike, on a whole-house filtration install
"This is my third time using 3rd Rock and they really do rock!" — Dean A., on a water line repair
"3rd Rock is my go-to plumber and I happily recommend them to others!" — Erin W.
That last line ("go-to plumber") is really the whole point of this post. We don't just want to be who you call once. We want to be the name you already have saved in your phone the next time something goes wrong, or the next time you're renovating a bathroom, replacing a water heater, or just want your plumbing checked before it becomes a problem. You can read many more stories like these on our Customer Reviews page and on our Google profile.
What We Can Help With
In case it's been a while since you thought about everything we do (or you're new here and just found us because of the award!), here's the full picture:
Drain Cleaning: hydro jetting, camera scoping, sewer smoke testing, and augering for any clog or drain issue
Water Heaters: repair and installation of all brands, including tankless units (we're certified Rinnai ACE Pros)
Water, Sewer & Fuel Gas Piping: new installations and repairs, done with precision
Residential, Commercial & Industrial Plumbing: from a single faucet repair to full commercial remodels and new builds
Water Filtration: systems and softeners that protect your plumbing and appliances long-term
Backflow Prevention: installation, testing, repair, recertification, and filing, for homes and businesses alike
If you're a property manager or realtor, we also offer fast turnaround service built around your timeline, you can find details on our Property Managers & Realtors page.
Thank You, Again!
Winning Favorite Plumber isn't really an ending point: it's a nice marker on a road we've been walking with this community for 17 years. We plan to keep earning that title every time we pick up the phone or pull into a driveway.
If you've never used us before, we'd love the chance to show you why your neighbors voted the way they did. And if you have used us before, thank you. Truly. This one's yours too.
Ready to schedule? Request service here or call us at 828-324-0500.
