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Plumbing that keeps your properties — and your reputation — on schedule

Property managers and realtors don't have time to wait on a plumber. When a tenant calls with a leak or a listing needs a quick repair before showing, you need someone who shows up fast, quotes fast, and gets it done right the first time. That's what we've built our process around.

3rd Rock Plumbing has served the Hickory, NC area for over 17 years. We're a local, licensed team that shows up when we say we will and stands behind our work. We've had wonderful working relationships with area realtors and property management companies for over a decade.

Why Property Managers & Realtors Choose Us

Services Built Around How You Work

Pre-listing repairs and inspections
Get a property sale-ready fast — leak checks, fixture repairs, water heater issues, and anything else that could slow down a closing or spook a buyer.

Tenant turnover plumbing
Fixture replacement, drain clearing, water heater service, and general repairs between leases, scheduled to fit your turnover timeline.

Ongoing maintenance for multi-unit properties
Set up a standing relationship for routine inspections and repairs across your portfolio, instead of starting from scratch with every work order. We also specialize in winterization of residential and commercial properties that may stand vacant for months.

 

How It Works

1. Call or submit a request — by phone or online
2. Get a fast estimate — usually same-day
3. We complete the work — same-day or next when our schedule allows
4. You get a clean invoice — itemized and easy to pass along

(PS: We're extremely mindful of due diligence dates and your deadlines!)

Built for Repeat Work

We'd rather be your plumber for the long run than a one-time call.

 

For property managers and realtors who send us regular work, we offer:

  • Priority scheduling for repeat accounts

  • A dedicated point of contact who knows your properties

  • Flexible billing options for ongoing or multi-property accounts

Frequently Asked Questions

What is the response time?
We don't currently offer round-the-clock emergency service, but we prioritize fast response and same-day service whenever our schedule allows — most requests are handled quickly.

 

How does invoicing work?
We can work with whatever invoicing setup makes sense for your properties. We can bill the property owner, tenants, invoice your office or we can settle upon closing for home sales.

 

How are client accounts set up?
We regularly work with property managers and agents managing multiple units or listings, and can set up a standing account for repeat work. Estimates clearly list property addresses.

 

What's the turn around time on quotes?
In most cases, same-day. For straightforward jobs, we can often give a verbal quote over the phone but always follow up with an official, detailed quote. More complex estimates may require a 24-hour turn-around time, but we communicate that clearly.

Become a Preferred Vendor

1003 19th St SW

Hickory, NC  28602

828-324-0500

Preferred Vendor Form
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