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Plumbing Services

Also voted HDR's
Catawba Valley's
Favorite Plumber
for 2018-2022!

For all your plumbing needs,

contact 3rd Rock Plumbing at (828) 324-0500

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Serving the Hickory area and beyond for over 15 years!

Plumbing problems in your home or business can quickly become frustrating, not to mention damaging. At 3rd Rock Plumbing, we are licensed and experienced with all plumbing issues you may encounter, whether major or minor. Save yourself the frustration, time, and money by calling in the professionals.

Some of the benefits of hiring a professional plumber are:

  • Experienced Plumbers and Technicians

  • High-End Equipment

  • Professional, personable, quality service

  • Various labor warranties offered

  • We are licensed and insured

  • Competitively-Priced service

What 3rd Rock Plumbing, the services we offer include:

  • Hydro Jetting

  • Faucet Installation/Repair

  • Pipe Repair

  • Sewer Line Scoping & Inspections

  • Water Heater Installation/Repair (both tank and tankless options)

  • Water line installation/repair

  • Septic line installation/repair

  • Fuel Gas line installation/repair

  • Drain cleaning inside or out

  • Toilet, sink and tub Installation/Repair

  • Kitchen sink, disposal, water line installation/repair, dish washer installation/connection

  • Water filtration systems and water softeners

  • Residential and Commercial

  • We can do rough-ins, trim-outs, new home builds or remodels

  • Plumbing Inspections

Hydro Jetter


At 3rd Rock Plumbing, we understand the frustration that comes with stubborn blockages in your plumbing system, whether for commercial and residential lines. 


That's why we offer our Hydro Jetting, or high pressure water jetting, service with its powerful technology to clean your pipes effectively. This service is also a wonderful proactive solution to maintain well-draining lines, especially if you've had issues with debris or roots in your main sewer line. Our cost-effective solution ensures that your plumbing system runs smoothly, preventing future issues. Trust our team to deliver fast and efficient results that will last.



When you think just how often we use our household faucets, it's daily and frequently, thus bound to wear down, especially considering all the intricate parts of a faucet. And a faucet that is worn down will usually start to leak and require faucet repair services.

Because there are so many things that could go wrong with any one of these parts, you need to call a professional for faucet repair services if you have a leaky faucet. Here are some of the common causes of a leaky faucet that can be fixed by a faucet repair expert:

  • Corroded Valve Seat
    One of the most common causes of a leaky faucet is a corroded valve seat. When water sediments accumulate on the valve seat, the spout will start to leak. It is a good idea to clean the valve seat on a regular basis to avoid this issue.

  • Worn Out Washer
    A leaky faucet can be caused by a worn out washer. Each time you use your faucet, the washer pushes against the valve seat, eventually wearing it out. Your faucet is much more likely to leak if your washer is worn out.

  • Loose Parts
    If a faucet is used a lot, the packing nuts and adjusting ring may become loose, causing leaks. When a faucet leaks because of loose parts, you have to adjust the packing nut or replace it altogether.



Your toilet is probably the most frequently used appliance in your home. When it is not working properly, it can really ruin your day. That is why you need to recognize the signs of a faulty toilet early. The sooner you recognize the problem, the sooner you can contact a plumber for toilet repair services.


  • Constantly Running Toilet
    If your toilet won’t stop running, you definitely need toilet repair services. If your toilet is running longer than usual after a flush, it is a sign that certain parts of the toilet need to be adjusted or replaced. Running toilets can affect your water usage and bill.

  • Clogged Toilet
    There is nothing more inconvenient than a clogged toilet. If a plunger won’t do the job or you are using the plunger on a daily or weekly basis, you need to call a professional. If you keep trying to plunge it yourself, you can cause a serious flood.

  • Standing Water
    If you notice standing water around the bottom of your toilet, you definitely need to get it repaired. If there is leaking around the bottom of the toilet, it’s very possible the toilet flange needs to be replaced or there could be a leak in the tank or the pipes underneath the toilet.

Water Heater



A water heater is one of the most important appliances in your home. Although most water heaters will last many years, they do need proper maintenance from time to time. Here are a few of the signs that your water heater needs maintenance. 


Also, are you considering switching to a Rinnai Tankless Water heater to save money? We are a Rinnai certified dealer/installer, so we would be glad to give you a quote on switching.


  • Leaking Tank
    If the water tank starts to leak, it is an obvious sign that your water heater needs maintenance. When this happens, it will need to be turned off and completely drained before it is repaired. It is best to contact a professional for water heater repair services involving a leaking tank.

  • No Hot Water
    If your water heater no longer produces hot water, it definitely could use some maintenance. The top or bottom element of the water heater might need replaced.

  • Rusty Water
    Rusty-colored water coming out of your faucet is another sign your water heater needs maintenance. It means sediment has accumulated at the bottom of your tank and needs cleaned out. Instead of doing it yourself and risking an injury or further damage to your water heater, contact a professional for water heater repair services.

Giving your water heater proper maintenance will keep it running efficiently. If you don’t maintain your water heater, you could face bigger and more expensive problems in the future. 



As a homeowner, you should never underestimate the seriousness of drainage problems. A clogged or slow-moving drain might seem like a small problem, but it can quickly escalate into a much bigger issue. If you notice the following warning signs with a drain or drains in your home, you need to contact a professional right away for drain repair services.


  • ​Sewer Camera with Locator
    This option is perfect for inspecting sewer lines which run under slabs or concrete, and for commercial and industrial spaces experiencing recurring problems. We provide customers with the video files. 

  • Slow-Moving Drain
    A slow moving drain is definitely a sign you need drain repair services right away. If you ignore the problem, you could face many issues in the future, including damaged or broken pipes.

  • Foul Odor
    If there is a bad smell coming from your drains, you definitely need to have them looked at. It is quite possible that pollutants have built up in your drain, causing that foul odor to come into your home.

  • Leak
    Whether it’s under your sink or in your backyard, a leak in your drainage system is a serious issue. If you don’t call a professional for drain repair services as soon as possible, you risk serious damage to your home.

As you can see, drain repair services are vital when you have an issue with your drainage system. Not calling a professional to check your drainage system can lead to serious consequences in the future. 

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Pipe Replacement



A leaky pipe is a very serious matter and should not be taken lightly. When a pipe bursts in your home, it can do some serious damage to the foundation and walls. It is necessary to know the signs of a burst pipe so you can call a plumber immediately for pipe repair services.

  • Sewer Smell 
    If you notice a strong sewer smell in your home, it is very likely that a sewer pipe has broken. Sewer waste is a major health hazard, so it is vital to employ pipe repair services as soon as possible. If you wait too long, your family could become sick.

  • Expensive Water Bill
    If your water bill has been much higher than usual lately but you haven’t been using more water, you could have a leaky pipe.

  • Damp Walls 
    Damp walls are one of the most obvious signs of a burst pipe. If you find unexplained damp patches on your walls, it is very possible that a pipe has burst inside the wall.

If you find a leak in your home, the first thing you should do is shut off the main water supply to prevent further damage. Then, call 3rd Rock Plumbing for pipe repair services. A professional will come to your home as soon as possible to properly fix the pipe.



Have you wondered what causes clogged drains in your home? Here are the answers and some solutions that may help reduce how often you get clogged drains.

  • Kitchen

    • Grease- One of the most common causes of clogged drains in your kitchen is grease from pots and pans. The dish soap may break down most of the grease, but not all of it, causing grease to build up and eventually clog your drain. This is inevitable, so be sure to pour as much liquid grease out of your pots and pans into a jar as possible so it doesn’t go down the drain.

    • Food– Though you may have a garbage disposal that breaks down food that falls down the drain, you can still have food particles that build up, causing clogged drains. Ways to prevent this are to have a strainer placed in the drains in your kitchen, or to buy special wire mesh filters that you can keep over the drain when you do not have stoppers in place.

  • Bathroom

    • Hair– The biggest cause of clogged drains in the bathroom is hair. To prevent hair from going down the drain, you can buy drain filters or strainers that will only let water through.

    • Paper– Feminine hygiene products, paper that is thicker than toilet paper (like paper towels or facial tissues), and too much toilet paper can cause clogged drains in your toilet. Be sure to let people who regularly use your toilets to never throw anything into the toilet other than human waste and a minimal amount of toilet paper.

If you do find yourself with a clogged drain despite doing your best to follow these tips, it’s best to get it fixed by a professional to avoid damaging your pipes. If you have any questions or need help with your clogged drains, give us a call.

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Contact us about converting your existing electric appliance or electric water heater to gas. We can add gas outlets wherever you may need them to accommodate a new range, dryer, or outdoor grill. We run can repair or install new lines as part of your service needs.

Also consider a switch to tankless water heaters, which can significantly lower your energy consumption.  We are a Rinnai certified dealer/installer.


These amazing state of the art water heaters heat water on the fly using Natural Gas or Propane. They can cut your water heating bill by 50 percent as well as freeing up space that was taken up with your old large electric tank. Tankless water heaters are a must on all new construction projects and most builders are using them now as a standard. Call us to schedule a visit and see how much you can save.

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We also install both residential and commercial water softeners and filtration systems!

There are many benefits to finding out and addressing hard water in your home.

Hard water can seriously shorten the life of home appliances, from water heaters and dishwashers to coffee makers and washing machines. 

If you think a whole house filtration system or softener could benefit your home, give us a call and we'll be glad to come out for an estimate.

CSI Monstr Flow Filter
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